Terms and Conditions

Last updated: September 26, 2026

Please read these Terms and Conditions (“Terms“) carefully before using the K & R Sweet Studio website, accessible at https://kandrsweets.com/ (the “Service“), or before purchasing any products through it.

Table of Contents

1. Definitions

  • Affiliate — an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the voting shares, equity interest, or other securities.
  • Country/State — Sri Lanka.
  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) — K & R Sweet Studio.
  • Device — any device that can access the Service, such as a computer, cell phone, or tablet.
  • Goods — products offered for sale on the Service.
  • Orders — a request by You to purchase Goods from Us.
  • Service — the Website.
  • Terms and Conditions (also “Terms”) — these Terms and Conditions, which govern Your access to and use of the Service and form the entire agreement between You and the Company.
  • Third-Party Social Media Service — any content or services provided by a third party that is displayed, included, made available, or linked to through the Service.
  • Website — K & R Sweet Studio, accessible from https://kandrsweets.com/.
  • You — the individual accessing or using the Service, or the entity on whose behalf they are doing so.

2. Acknowledgment

These Terms govern Your use of the Service and constitute the agreement between You and the Company. They set out the rights and obligations of all users regarding use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms, which apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information. Please read Our Privacy Policy carefully before using Our Service.

3. Orders & Purchases

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into a binding contract and that any information You provide (name, delivery address, contact details, and payment information) is accurate, current, and complete.

  • All Orders are subject to availability. We reserve the right to limit the quantities of any Goods offered, or to refuse or cancel an Order at Our discretion, including where a product is out of stock, mispriced, or where We suspect fraud or a violation of these Terms.
  • An Order confirmation email does not necessarily constitute Our acceptance of Your Order — it is confirmation that We have received it. Acceptance of an Order, and formation of the contract of sale, takes place when We confirm that the Goods have been prepared or dispatched.
  • You are responsible for reviewing Your Order for accuracy (including flavors, sizes, quantities, and any customization) before submitting it. We are not liable for errors in an Order caused by information You provided incorrectly.

4. Pricing & Payment

  • All prices for Goods are listed on the Service and are subject to change without notice. We reserve the right to modify prices at any time, but changes will not affect Orders already confirmed.
  • Prices are shown in the currency indicated at checkout and may or may not include applicable taxes, delivery, or handling fees, which will be disclosed to You before You complete Your purchase.
  • Payment must be made in full at the time of ordering, through the payment methods made available on the Service. Payment card and financial details are processed by our third-party payment processor(s) and are not stored on Our own servers.
  • By submitting payment information, You represent and warrant that You are authorized to use the designated payment method.
  • We reserve the right to refuse or cancel an Order if We suspect fraudulent, unauthorized, or illegal activity relating to payment.

5. Delivery & Shipping

  • Estimated delivery or pickup timeframes provided on the Service or at checkout are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond Our reasonable control, including courier delays, weather, or incorrect delivery information provided by You.
  • Risk of loss and title for Goods pass to You upon Our delivery of the Goods to the carrier or, for pickup orders, upon collection.
  • It is Your responsibility to provide a complete and accurate delivery address. We are not responsible for Orders that are delayed, lost, or misdelivered due to inaccurate address information.
  • Perishable Goods (such as baked or confectionery items) should be inspected upon receipt. Please refer to Section 6 regarding any issues with the condition of Goods received.

6. Cancellations, Returns & Refunds

  • Given the perishable nature of many of Our Goods, Orders generally cannot be cancelled, returned, or exchanged once preparation or dispatch has begun, except as required by applicable law.
  • If You receive Goods that are damaged, defective, or materially different from what You ordered, please contact Us at privacy@kandrsweets.com within a reasonable time of receipt, with photos where possible, so We can investigate and offer a replacement, store credit, or refund at Our discretion.
  • Refunds, where approved, will be issued to the original payment method within a reasonable timeframe.
  • This section does not affect any non-waivable statutory rights You may have as a consumer under applicable law.

7. User Accounts

If You create an account on the Service, You are responsible for maintaining the confidentiality of Your login credentials and for all activity that occurs under Your account. You agree to notify Us immediately of any unauthorized use of Your account. We reserve the right to suspend or terminate accounts that provide inaccurate information or that are used in violation of these Terms.

8. Acceptable Use

You agree not to use the Service: for any unlawful purpose; to submit false or misleading information (including fraudulent Orders or payment details); to interfere with or disrupt the security or proper functioning of the Service; or to infringe upon the rights of the Company or any third party.

9. Intellectual Property

The Service and its original content (excluding content provided by You), features, and functionality — including text, graphics, logos, and the K & R Sweet Studio name and branding — are and will remain the exclusive property of the Company and its licensors. Nothing in these Terms grants You any right to use the Company’s trademarks, logos, or brand features without Our prior written consent.

10. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

11. Third-Party Social Media Services

The Service may display, include, make available, or link to content or services provided by a Third-Party Social Media Service. A Third-Party Social Media Service is not owned or controlled by the Company, and the Company does not endorse or assume responsibility for any Third-Party Social Media Service.

You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any Third-Party Social Media Service is governed by that service’s own terms and privacy policies.

12. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms.

Upon termination, Your right to use the Service will cease immediately.

13. Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms, and Your exclusive remedy for all of the foregoing, shall be limited to the amount actually paid by You through the Service, or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, or loss of privacy arising out of or related to the use of or inability to use the Service, third-party software and/or hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

14. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage, or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind, that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be error free, or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company’s providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

15. Governing Law

The laws of Sri Lanka, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

16. Disputes Resolution

If You have any concern or dispute about the Service or an Order, You agree to first try to resolve the dispute informally by contacting the Company at privacy@kandrsweets.com.

17. European Union (EU) Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

18. United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

19. Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

20. Translation Interpretation

These Terms may have been translated if We have made them available to You on Our Service. You agree that the original English text shall prevail in the case of a dispute.

21. Changes to These Terms

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised Terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.

22. Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

This document is provided for general informational purposes and does not constitute legal advice. We recommend having these Terms and Conditions reviewed by a qualified attorney familiar with your business and the jurisdictions in which you operate before publishing them. © 2026 K & R Sweet Studio. All rights reserved.